Privacy Policy

At RepReady, we're committed to protecting your privacy and being transparent about how we use your data. This Privacy Policy explains what information we collect, how it's used, and what rights you have. By using the RepReady mobile app or web platform, you agree to the practices described below.

1. Information We Collect

When you use RepReady, we may collect the following types of information:

a. Personal Information

• Name, email address, and account credentials

• Payment details (processed securely via third-party processors)

• Profile details or information you provide during onboarding

b. Usage Data

• How you use and interact with the app (e.g., time spent, buttons clicked, screens visited)

• Device and technical data (e.g., device type, OS, app version, IP address)

• Crash logs, error reports, and diagnostics for performance monitoring

c. Training and Response Data

• Your responses, interactions, and conversations within the app (e.g., answers to lessons, quizzes, or roleplays)

• These inputs may be analyzed to improve the app, enhance AI training, and personalize your experience

Note: All user-generated content and responses may be retained, reviewed, and used by RepReady for internal product improvement, model training, analytics, and future feature development. By using the app, you acknowledge and agree that RepReady owns and may use this data in anonymized or aggregated form.

2. How We Use Your Information

We use the information we collect to:

• Deliver and personalize the RepReady learning experience

• Track your progress and adapt lesson content

• Improve our app features, performance, and AI training models

• Provide support and communicate important updates

• Process payments and manage subscriptions

• Analyze usage trends to inform business decisions and product design

We do not sell your personal information to advertisers or unrelated third parties.

3. Sharing Your Information

We may share your information under the following circumstances:

• With trusted service providers (e.g., payment processors, cloud hosting, analytics platforms) for essential operations

• For legal or regulatory reasons, such as to comply with laws or respond to legal requests

• In case of a business transaction (e.g., acquisition or merger), your information may be transferred as part of the business assets

All third-party providers are required to handle your data securely and in accordance with applicable laws.

4. Your Rights and Choices

You have control over your personal data. You may:

• Access or update your profile and account details through your app settings

• Request deletion of your account and associated personal data by contacting us directly

• Manage communications, including opting out of marketing emails via unsubscribe links

Please note: RepReady may retain certain data (such as anonymized usage history or required transaction logs) for legal, security, or business continuity reasons, even after account deletion.

5. Data Security

We use industry-standard encryption, secure servers, and access controls to help protect your data. However, no digital system is completely immune to risk. Users are encouraged to use strong passwords and keep their login credentials secure.

6. Children's Privacy

RepReady is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we learn that data was collected from a child without verified parental consent, we will delete it promptly.

7. Third-Party Services and Links

Our app may link to or integrate with third-party services (such as Apple, Google, Stripe, or analytics tools). These platforms have their own privacy policies and practices. We are not responsible for how those third parties collect or use your information.

8. International Users

If you are accessing RepReady from outside the United States, be aware that your information may be transferred to and stored in the U.S. or other countries where our service providers operate. By using the app, you consent to this transfer and processing.

9. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations. If changes are material, we will notify you via email or within the app. Continued use of RepReady after changes are posted means you accept the updated policy.